CMC- Database

CMC - Database

Brand Management Strategy Survey
Service Failure and Recovery Survey
- Database
- Code name of restaurant
- Service failure scenario : 1, 2, 3, 4, 5, 6, 7, 8
- Service recovery scenario : 1, 2, 3, 4, 5, 6, 7, 8
- Questionnaire (Chinese version)
- Questionnaire (English version)
Consumer Satisfaction and Loyalty Survey
城市居民購物形態研究問卷
- Database
- Questionnaire
口碑傳播研究問卷
- Database
- Questionnaire
Animosity Survey
女性形象研究問卷

城市青年女性消費模式研究問卷

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