Indranil Bose

Associate Professor Room 615 Meng Wah Complex School of Business The University of Hong Kong Pokfulam Road Hong Kong Phone: (852)-2241-5845 Fax: (852)-2858-5614 E-mail: bose@business.hku.hk

• Associate Professor, The University of Hong Kong, 2004-present.
• Assistant Professor, The University of Hong Kong, 2003-2004.
• Assistant Professor, University of Florida, 1998-2002.
• Assistant Professor, University of Texas at Arlington, 1997-1998.

• Ph.D. in Management, Purdue University, 1997.
• M.S. in Industrial Engineering, Purdue University, 1996.
• M.S. in Electrical and Computer Engineering, University of Iowa, 1993.
• B.Tech. (Hons.) in Electrical Engineering, Indian Institute of Technology, 1991.

• Telecommunications and Networking
• Data Mining
• Information Security
• Supply Chain Management
• Digital Word-of-mouth

Teaching Interests:

• Telecommunications and Networking
• Database Management
• Data Mining
• Decision Science
• Information Strategy

Journal Publications:

• N. Hu, I. Bose, L. Liu, and N. S. Koh, “Manipulation of Online Reviews: An Analysis of Ratings, Readability, and Sentiments” Decision Support Systems, (conditionally accepted).

• P. Ravisankar, V.  Ravi, G. R. Rao, and I. Bose, “Detection of Financial Statement Fraud and Feature Selection Using Data Mining Techniques” Decision Support Systems, (conditionally accepted).

• X. Chen, I. Bose, A. C. M. Leung, and C. Guo, “Assessing the Severity of Phishing Attacks: A Hybrid Data Mining Approach” Decision Support Systems, (forthcoming).

• N. Hu, I. Bose, Y. Gao, and L. Liu, “Manipulation in Digital Word-of-mouth: A Reality Check for Book Reviews” Decision Support Systems, (forthcoming).

• N. Hu, L. Liu, I. Bose, and J. Shen, “Does Sampling Influence Customers in Online Retailing of Digital Music?” Information Systems and e-Business Management, (forthcoming).

• I. Bose and X. Chen, “Exploring Business Opportunities from Mobile Services Data of Customers: An Inter-cluster Analysis Approach” Electronic Commerce Research and Applications, Vol. 9, No. 3, pp. 197-208, May-June 2010.

• P. Ravisankar, V. Ravi and I. Bose, “Failure Prediction of Dotcoms Using Neural Network and Genetic Programming Hybrids” Information Sciences, Vol. 180, No. 8, pp. 1257-1267, April 2010.

• I. Bose and X. Chen, “A Framework for Context Sensitive Services: A Knowledge Discovery Based Approach” Decision Support Systems, Vol. 48, No. 1, pp. 158-168, December 2009.

• R. Pal and I. Bose, “An Optimization Based Approach for Deployment of Roadway Incident Response Vehicles with Reliability Constraints” European Journal of Operational Research, Vol. 198, No. 2, pp. 452-463, October 2009.

• I. Bose and A. C. M. Leung, “What Drives the Adoption of Anti-phishing Measures by Hong Kong Banks?” Communications of the ACM, Vol. 52, No. 8, pp. 141-143, August 2009.

• I. Bose and X. Chen, “Quantitative Models for Direct Marketing: A Review from a Systems Perspective” European Journal of Operational Research, Vol. 195, No. 1, pp. 1-16, May 2009.

•  I. Bose and X. Chen, “Hybrid Models Using Unsupervised Clustering for Prediction of Customer Churn” Journal of Organizational Computing and Electronic Commerce, Vol. 19, No. 2, pp. 133-151, April-June 2009.

• D. Chandra, V. Ravi, and I. Bose, “Failure Prediction of Dotcom Companies Using Hybrid Intelligent Techniques” Expert Systems with Applications, Vol. 36, No. 3, pp. 4830-4837, April 2009.

• I. Bose and X. Chen, “A Method for Extension of Generative Topographic Mapping for Fuzzy Clustering” Journal of the American Society for Information Science and Technology, Vol. 60, No. 2, pp. 363-371, February 2009.

• I. Bose, “Bandwidth Packing with Priority Classes” European Journal of Operational Research, Vol. 192, No. 1, pp. 313-325, January 2009.

• I. Bose and A. C. M. Leung, “Assessing Anti-phishing Preparedness: A Study of Online Banks in Hong Kong” Decision Support Systems, Vol. 45, No. 4, pp. 897-912, November 2008.

• I. Bose and C. Y. Lam, “Facing the Challenges of RFID Data Management” International Journal of Information Systems and Supply Chain Management, Vol. 1, No. 4, pp. 1-19, 2008.

•  R. Pal, A. Sengupta, I. Bose, “Role of Pilot Study in Assessing Viability of New Technology Projects: The Case of RFID in Parking Operations” Communications of AIS, Vol. 23, Article 15, pp. 257-276, September 2008.

• I. Bose, “Lessons Learned from Distributed Agile Software Projects: A Case Based Analysis” Communications of AIS, Vol. 23, Article 34, pp. 619-632, December 2008.

• I. Bose, R. Pal, and A. Ye, “ERP and SCM Systems Integration: The Case of a Valve Manufacturer in China” Information & Management, Vol. 45, No. 4, pp. 233-241, June 2008 (4^th Hottest Article among Top 25 Most Downloaded Articles, July-September 2008).

• I. Bose and A. Paul, “On Returns Policies with Exogenous Price” European Journal of Operational Research, Vol. 178, No. 3, pp. 782-788, May 2007.

• I. Bose and A. C. M. Leung, “Unveiling the Mask of Phishing: Threats, Preventive Measures, and Responsibilities” Communications of AIS, Vol. 19, Article 24, pp. 544-556, April 2007.

• I. Bose, “Deciding the Financial Health of Dotcoms using Rough Sets” Information & Management, Vol. 43, No. 7, pp. 835-846, October 2006.

• I. Bose and R. Pal, “Predicting the Survival or Failure of Click-and-Mortar Corporations: A Knowledge Discovery Approach” European Journal of Operational Research,  Vol. 174, No. 2, pp. 959-982, October 2006.

• I. Bose, “Fourth Generation Wireless Systems: Requirements and Challenges for the Next Frontier” Communications of AIS, Vol. 17, Article 31, pp. 693-713, May 2006.

• I. Bose and R. Pal, “Auto-ID: Managing Anything, Anytime, Anywhere in the Supply Chain” Communications of the ACM, Vol. 48, No. 8, pp. 100-106, August 2005.

• I. Bose, E. Eryarsoy, and L. He, “Multi-period Design of Survivable Wireless Access Networks under Capacity Constraints” Decision Support Systems, Vol. 38, No. 4, pp. 529-538, January 2005.

• I. Bose and K. Altinkemer, “Design of a Web Site for Guaranteed Delay and Blocking Probability Bounds” Decision Support Systems, Vol. 38, No. 1, pp. 131-140, October 2004.

• A. Paul and I. Bose, “Demand Variability and Incentives in Inventory-Based Contracts” Operations Research Letters, Vol. 32, No. 5, pp. 409-414, September 2004.

• H. K. Cheng and I. Bose, “Performance Models of a Proxy Cache Server: The Impact of Multimedia Traffic” European Journal of Operational Research, Vol. 154, No. 1, pp. 218-229, April 2004.

• I. Bose, K. Altinkemer, and A. Chaturvedi, “Tradeoff Decisions in the Design of a Backbone Computer Network Using Visualization” Decision Support Systems, Vol. 35, No. 3, pp. 335-351, June 2003.

• K. Altinkemer and I. Bose, “Asynchronous Transfer Mode Networks with Parallel Links and Multiple Service Classes” European Journal of Operational Research, Vol. 146, No. 1, pp. 181-198, April 2003.

• I. Bose and R. Pal, “Average Waiting Time of Customers in a Priority M/D/k Queue with Finite Buffers” Computers and Operations Research, Vol. 29, No. 4, pp. 327-339, April 2002.

• I. Bose and R. K. Mahapatra, “Business Data Mining – A Machine Learning Perspective” Information & Management, Vol. 39, No. 3, pp. 211-225, December 2001.

• I. Bose and H. K. Cheng, “Performance Models of a Firm’s Proxy Cache Server” Decision Support Systems, Vol. 29, No. 1, pp. 47-57, July 2000.

• K. Altinkemer, I. Bose, and R. Pal, “Average Waiting Time of Customers in an M/D/k Queue with Nonpreemptive Priorities” Computers and Operations Research, Vol. 25, No. 4, pp. 317-328, April 1998.

• N. J. Lightner, I. Bose, and G. Salvendy, “What is Wrong with the World-Wide Web?: A Diagnosis of Some Problems and Prescription of Some Remedies” Ergonomics, Vol. 39, No. 8, pp. 995-1004, August 1996.

Book:

• Breakthrough Perspectives in Network and Data Communications Security, Design and Applications, Advances Series in Business Data Communications and Networking, IGI Global, November 2008.

Book Chapters:

• I. Bose and F. M. Chun, “Implementation of Quality of Service in Voice over Internet Protocol” in: Encyclopedia of Multimedia Technology and Networking, Second Edition, ed. M. Pagani, IGI Global, pp. 655-660, August 2009.

• I. Bose, “Data Mining in Tourism” in: Encyclopedia of Information Science and Technology, Second Edition, ed. M. Khosrow-Pour, IGI Global, September 2008.

• I. Bose, A. C. M. Leung, and Y. K. Lau, “Financial Time Series Data Mining” in: Encyclopedia of Data Warehousing and Mining, Second Edition, ed. J. Wang, IGI Global, August 2008.

• I. Bose and X. Chen, “Context Sensitive Mobile Services” in: Ubiquitous Computing: Design, Implementation and Usability, eds. T. Y. Leng and H. Duh, IGI Global, March 2008.

• I. Bose and A. C. M. Leung, “Radio Frequency Identification for Customer Relationship Management” in: RFID in Operations and Supply Chain Management: Research and Applications, eds. T. Blecker and G. Huang, Erich Schmidt Verlag Publishing, pp. 273-288, January 2008.

• I. Bose, C. P. Kan, C. K. Tsz, L. W. Ki, and W. C. Hung “Data Mining for Credit Scoring” in: Advances in Banking Technology and Management: Impact of ICT and CRM, ed. V. Ravi, IGI Global, pp. 309-323, October 2007.

• I. Bose and F. M. Chun, “Voice over Internet Protocol: A New Paradigm in Voice Communication” in: Encyclopedia of Internet Technologies and Applications, eds. M. Freire and M. Pereira, IGI Global, September 2007.

• I. Bose, “Phishing – The New Security Threat on the Internet” in: Advances in Enterprise Information Technology Security, eds. F. Herrmann and D. Khadraoui, IGI Global, pp. 210-220, June 2007.

• R. Pal, I. Bose, and A. Ye, “E-supply Chain System at Valvex and its Integration with ERP System” in: E-Supply Chain Technologies and Management, ed. Q. Zhang, IGI Global, pp. 208-231, March 2007.

• I. Bose and X. Chen, “Business Strategies for Mobile Marketing” in: Encyclopedia of Mobile Computing and Commerce, ed. D. Taniar, IGI Global, pp. 96-101, February 2007.

• I. Bose, A. Lam, V. Leung, I. Li, and H. Wong “Business Data Warehouse: The Case of Wal-Mart” in: Database Modeling for Industrial Data Management: Emerging Technologies and Applications, ed. Z. Ma, IGI Global, pp. 244-257, 2006.

• I. Bose, W. Ping, M. W. Shan, W. K. Shing, Y. Y. Shing, C. L. Tin, and S. K. Wai, “Databases for Mobile Applications” in: Encyclopedia of Database Technologies and Applications, eds. L. C. Rivero, J. H. Doorn, and V. E. Ferraggine, IGI Global, pp. 162-169, August 2005.

• I. Bose, “Data Mining in Diabetes Diagnosis and Detection” in: Encyclopedia of Data Warehousing and Mining, ed. J. Wang, IGI Global, pp. 257-261, July 2005.

• I. Bose and A. Agarwal, “Predicting of Survival and Attrition of Click-And-Mortar Corporations” in: Neural Networks in Business: Techniques and Applications, eds. J. Gupta and K. Smith, IGI Global, pp. 112-123, February 2002.

Teaching Cases:

• I. Bose and M. Burnett, “I-flex Solutions: Expansion into the China IT Market” Asia Case Research Center, (forthcoming).

• I. Bose and R. Chandrasekhar, “Green IT Matters at Wipro Ltd.” Asia Case Research Center, Reference # 09/455C, 2009.

• I. Bose and S. Banerjee, “Wal-Mart and Bharti: Transforming Retail in India” Asia Case Research Center, Reference # 09/424C, 2009.

• I. Bose and S. Banerjee, “CITC and Arthur D. Little: Deregulation and Liberalization of the Saudi Telecom Sector (Part A)” Asia Case Research Center, Reference # 09/387C, 2009.

• I. Bose and S. Banerjee, “CITC and Arthur D. Little: Deregulation and Liberalization of the Saudi Telecom Sector (Part B)” Asia Case Research Center, Reference # 09/432C, 2009.

• I. Bose and H. Joshi, “Bridging the Digital Divide - Indosat's Drive for Broadband Penetration in Indonesia” Asia Case Research Center, Reference # 08/393C, 2008.

• I. Bose and M. Huang, “Jharna Software: The Move to Agile Methods” Asia Case Research Center, Reference # 06/312C, 2006.

Conference Proceedings:

• I. Bose and A. C. M. Leung, “An Analysis of Investment in Identity Theft Countermeasures” Proceedings of the International Conference on Asia Pacific Business Innovation and Technology Management, January 24-26, 2010, Cebu, Philippines, pp. 1-5.

• A. C. M. Leung, and I. Bose, “Adoption of Identity Theft Countermeasures and its Impact on Market Value of Global Firms” Proceedings of the Eighth Workshop on e-Business, December 15, 2009, Phoenix, AZ, USA, pp. 1-10.

• X. Chen, I. Bose, A. C. M. Leung, and C. Guo, “Analyzing the Risk and Financial Impact of Phishing Attacks Using a Knowledge Based Approach” Proceedings of the Ninth  International Conference on Electronic Business, Nov 29-Dec 4, 2009, Macau, China, pp. 119-126.

• I. Bose, “Do Phishing Announcements Influence Market Value? An Analysis of Global Firms” Proceedings of the Fourth International Multiconference of Engineers and Computer Scientists, March 18-20, 2009, Hong Kong, China, p. lxxi.

• I. Bose and X. Chen, “Hybrid Models Using Unsupervised Clustering for Prediction of Customer Churn” Proceedings of the Fourth International Multiconference of Engineers and Computer Scientists, March 18-20, 2009, Hong Kong, China, pp. 638-643.

• A. C. M. Leung and I. Bose, “Indirect Financial Loss of Phishing to Global Market” Proceedings of the International Conference on Information Systems, December 14-17, 2008, Paris, France, pp. 1-14.

• W. T. Fok, V. W. L. Tam and I. Bose, “Asia-Pacific Financial Market Forecast by Computational Methodologies” Proceedings of the 6th NTU International Conference on Economics, Finance and Accounting, May 20-22, 2008, Taipei, Taiwan.

• I. Bose, “Are Hong Kong Banks Ready to Face Phishing Attacks?” Proceedings of the Third International Multiconference of Engineers and Computer Scientists, March 19-21, 2008, Hong Kong, China, p. lxv.

• A. C. M. Leung and I. Bose, “Impact Analysis of Phishing Announcements on Market Value of Hong Kong Banks” Proceedings of the Third International Multiconference of Engineers and Computer Scientists, March 19-21, 2008, Hong Kong, China, pp. 567-571 (Recipient of Best Student Paper Award for A. C. M. Leung).

• I. Bose and A. C. M. Leung, “A Longitudinal Study of Anti-Phishing Preparedness of Hong Kong Banks” Proceedings of the International Conference on Web Engineering and Applications, December 14-16, 2007, Bhubaneswar, India, pp. 201-206.

• I. Bose and X. Chen, “Detecting the Migration of Customers of Mobile Services Using Fuzzy Clustering” Proceedings of the 6^th Workshop on e-Business, December 9, 2007, Montreal, QC, Canada, pp. 656-667.

• A. C. M. Leung and I. Bose, “A Study of the Impact of Announcements of Phishing Attacks on Firm Value” Proceedings of the Workshop on Information Security and Privacy, December 8, 2007, Montreal, QC, Canada.

• I. Bose and A. C. M. Leung, “A Comparative Study of Anti-Phishing Preparedness of Hong Kong and Singapore Banks” Proceedings of the IEEE International Conference on Engineering and Engineering Management, December 2-5, 2007, Singapore, 1893-1897.

• I. Bose and J. Luo, “A Comparison of 3G Strategies of Telecommunication Service Providers in China” Proceedings of the International Conference on Electronic Commerce, Administration, Society, and Education, August 15-17, 2007, Hong Kong, China.

• I. Bose and J. Wang, “Data Mining for Detection of Financial Statement Fraud in Chinese Companies” Proceedings of the International Conference on Electronic Commerce, Administration, Society, and Education, August 15-17, 2007, Hong Kong, China.

• I. Bose, “RFID and its Use in CRM: Opportunities and Challenges” Proceedings of the Second International Multiconference of Engineers and Computer Scientists, March 21-23, 2007, Hong Kong, China, p. lxvi.

• X. Chen and I. Bose, “An Extension of Generative Topographic Mapping for Fuzzy Clustering” Proceedings of the Second International Multiconference of Engineers and Computer Scientists, March 21-23, 2007, Hong Kong, China, pp. 823-827 (Recipient of Best Student Paper Award for X. Chen).

• A. C. M. Leung and I. Bose, “A Framework for Assessment of Anti-phishing Preparedness” Proceedings of the Second International Multiconference of Engineers and Computer Scientists, March 21-23, 2007, Hong Kong, China, pp. 1020-1025.

• I. Bose and X. Chen, “Exploring Business Opportunities from Mobile Service Data of Customers using Inter-cluster Analysis” Proceedings of the IEEE International Workshop on Data Mining for Design and Marketing, December 18, 2006, Hong Kong, China, pp. 1-5.

• I. Bose and X. Chen, “Applying Kohonen Vector Quantization Networks for Profiling Customers of Mobile Telecommunication Services” Proceedings of the Tenth Pacific Asia Conference on Information Systems, July 6-9, 2006, Kuala Lumpur, Malaysia, pp. 1513-1526.

• I. Bose and X. Chen, “Customer Analysis using Data Mining Techniques” Proceedings of the INFORMS International Conference, June 25-28, 2006, Hong Kong, China.

• I. Bose and A. C. M. Leung, “Phishing is Here: Are We Ready?” Proceedings of the International Multiconference of Engineers and Computer Scientists, June 20-22, 2006, Hong Kong, China, p. 990 (Recipient of Certificate of Merit).

• I. Bose, R. Pal, and A. Ye, “e-SCM and ERP Integration at Neway: Challenges and Solutions” Proceedings of the Eleventh Asia Pacific Conference of the Decision Sciences Institute, June 14-18, 2006, Hong Kong, China,pp. 233-236.

• I. Bose and X. Chen, “Profiling Customers of Mobile Telecommunications Services” Proceedings of the Eleventh Asia Pacific Conference of the Decision Sciences Institute, June 14-18, 2006, Hong Kong, China, pp. 198-199.

• I. Bose and A. C. M. Leung, “Assessing Anti-Phishing Preparedness among Hong Kong Banks” Proceedings of the Eleventh Asia Pacific Conference of the Decision Sciences Institute, June 14-18, 2006, Hong Kong, China, pp. 135-138.

• I. Bose, “A Lagrangean Relaxation Based Scheme for Allocation of Bandwidth” Proceedings of the Fifth International Conference on Electronic Business, December 5-9, 2005, Hong Kong, China, pp. 167-171.

• I. Bose, “Bandwidth Packing for Priority Classes” Proceedings of the International Conference on Business and Information, July 14-15, 2005, Hong Kong, China.

• I. Bose and R. Pal, “Using Support Vector Machines to Evaluate Financial Health of Dot-coms” Proceedings of the Ninth Pacific Asia Conference on Information Systems, July 7-10, 2005, Bangkok, Thailand, pp. 521-528.

• I. Bose, “Using Rough Sets for Analysis of Financial Health of Dot-coms” Proceedings of the International Workshop on Rough Set Techniques in Knowledge Discovery and Data Mining, May 18, 2005, Hanoi, Vietnam, pp. 13-26.

• I. Bose and R. Pal, “Predicting the Survival or Failure of Click-and-Mortar Corporations” Proceedings of the IEEE International Conference on e-Technology, e-Commerce and e-Service, March 29-April 1, 2005, Hong Kong, China, pp. 692-697.

• I. Bose, “Challenges Facing Deployment of the Third Generation Wireless Technology in Hong Kong” Proceedings of the Second AIMS International Conference on Management, December 28-31, 2004, Kolkata, India, pp. 290-292.

• I. Bose, L. He, and E. Eryarsoy, “Multi-Period Design of Survivable Wireless Access Networks under Capacity Constraints” Proceedings of the ICIAM, July 7-11, 2003, Sydney, Australia, pp. 193-194.

• I. Bose and K. Altinkemer, “Configuration of a Web Site with Prespecified Service Related Constraints” Proceedings of the Tenth International Conference on Telecommunication Systems, Modeling and Analysis, October 3-6, 2002, Monterrey, CA, USA, pp. 365-372.

• I. Bose, “Queuing Model for Performance Analysis of a Web Server” Proceedings of Webnet 99 – World Conference on the WWW and Internet, October 24-30, 1999, Honolulu, HI, USA, pp. 7-8.

• I. Bose and K. Altinkemer, “A Queuing Theory Based Approach for Configuration of World-Wide-Web Servers” Proceedings of the Fifth International Conference of the Decision Sciences Institute, July 4-7, 1999, Athens, Greece, pp. 902-904.

• K. Altinkemer and I. Bose, “A Queuing Model for World Wide Web Servers” Proceedings of the Third INFORMS Conference on Information Systems and Technology, April 26-28, 1998, Montreal, QC, Canada, pp. 28-34.

• K. Altinkemer, I. Bose, and A. Chaturvedi, “Tradeoff Decisions in the Design of a Backbone Network Using Visualization” Proceedings of the Third Americas Conference on Information Systems, August 15-17, 1997, Indianapolis, IN, USA, pp. 74-76.

• K. Altinkemer and I. Bose, “Asynchronous Transfer Mode Networks with Multiple Service Classes and Parallel Links” Proceedings of the Fifth International Conference on Telecommunication Systems, March 20-23, 1997, Nashville, TN, USA, pp. 594-601.

• K. Altinkemer and I. Bose, “The Issues of Routing and Pricing in Multi-Service Class Fiber Optic Networks of the Future” Proceedings of the Second Americas Conference on Information Systems, August 16-18, 1996, Phoenix, AZ, USA, pp. 932-934.

• K. Altinkemer and I. Bose, “Pricing Priority Classes and Routing in Backbone Computer Networks with Parallel Links” Proceedings of the First INFORMS Conference on Information Systems and Technology, May 5-8, 1996, Washington D.C., USA, pp. 35-41.

• I. Bose, “Intelligent User Interfaces in Executive Information Systems” Proceedings of the International Conference on Automation, December 12-14, 1995, Indore, India, pp. 551-554.

Courses Taught:

Honors and Awards:

• Keynote address, “Customer Centric Decision Sciences: From Analysis to Analytics” Third International Conference on Global Interdependence and Decision Sciences, Hyderabad, India, December 28, 2009.

• Invited member of “Marquis Who’s Who in Science and Engineering” 2007, 2008.

• Invited member of “Marquis Who’s Who in the World” 2006, 2007, 2008, 2009.

• Invited member of “Marquis Who’s Who of Emerging Leaders” 2007.

• International Biographical Center’s “Leading Educators of the World” 2007.

• Certificate of Merit from International Association of Engineers at the International Multiconference of Engineers and Computer Scientists, Hong Kong, China, 2006 (with A. C. M. Leung).

• Invited member of “Marquis Who’s Who in Asia” 2007.

• Invited member of “International Who’s Who of Professionals” 2005-2006.

• Outstanding Graduate Instructor Award from the Krannert School of Management, 1997.

• “Citation of Excellence” from Editorial Advisory Board of ANBAR Electronic Intelligence, 1997.

• Featured in Portfolio - Alumni Magazine of the Krannert School of Management, Spring 1997.

• Purdue Research Foundation Dissertation Fellowship, 1995-96.

• Member of Omega Rho, 1996.

• Best student in Humanities and Social Sciences, Indian Institute of Technology, 1991.

• Merit prize for securing 3^rd rank in the statewide Higher Secondary Examination, 1987.

• Merit prize for securing 18^th rank in the statewide Secondary Examination, 1985.

Research Grants:

• Funding for travel to universities in Mainland China from the University of Hong Kong (PI), 2010.

• Seed Funding for Basic Research of HK$61,000 from the University of Hong Kong (PI), 2009.

• Seed Funding for Basic Research of HK$100,000 from the University of Hong Kong (PI), 2008.

• Seed Funding for Basic Research of HK$70,000 from the University of Hong Kong (PI), 2007.

• Run Run Shaw Teaching Grant of HK$50,000 from the University of Hong Kong (PI), 2006.

• Seed Funding for Basic Research of HK$120,000 from the University of Hong Kong (PI), 2005.

• RGC CERG of HK$339,414 from the RGC of Hong Kong (PI), 2004.

• Merit award of HK$50,000 from the University of Hong Kong, 2004.

• Seed funding for New Staff of HK$100,000 from the University of Hong Kong (PI), 2003.

• Summer Research Grant from the University of Florida (PI), 1999, 2000, 2001.

• Research Enhancement Grant US$10,000 from the University of Texas, Arlington (PI), 1997.

• Technical Special Purpose Grant of US$20,000 from AT&T/Lucent Technologies, 1996 (Co-PI).

• The Center for Management of Manufacturing Enterprises Travel Grant, 1996.

• Krannert Graduate School of Management Travel Grant, 1996.

Editorial Activities:

• Editor-in-Chief, Advances in Business Data Communications and Networking Book Series, IGI Global, February 2007 - present.

• Editorial Advisory Board, Advances in Information Systems and Supply Chain Management Book Series, IGI Global, May 2008 - present.

• Associate Editor, Communications of AIS, November 2008 - present.

• Associate Editor, International Journal of Strategic Decision Sciences, June 2008 - present.

• Associate Editor, International Journal of Data Analysis and Information Systems, May 2008 - present.

• Associate Editor, International Journal of Applied Decision Sciences, September 2007 - present.

• Associate Editor, International Journal of Information Systems and Supply Chain Management, December 2006 - present.

• Member of Editorial Board, Information & Management, March 2009 - present.

• Member of Editorial Review Board, International Journal of Online Marketing, April 2010 - present.

• Member of Editorial Review Board, International Journal of Technology in Small and Medium Enterprises, March 2010 - present.

• Member of Editorial Review Board, Journal of Applied Logistics, January 2009 - present.

• Member of Editorial Review Board, Information Resources Management Journal, January 2008 - present.

• Member of Editorial Review Board, Journal of Global Information Technology and Management, May 2007 - present.

• Member of Editorial Review Board, Journal of Database Management, October 2006 - present.

• Member of Editorial Review Board, International Journal of Information and Communication Technology Education, July 2006 - present.

• Member of Editorial Review Board, International Journal of Business Data Communications and Networking, June 2006 - present.

• Member of Editorial Review Board, AIMS International Journal of Management, February 2007 - March 2009.

• Guest editor for Special Issue of Quantitative Methods for Detection of Financial Fraud (with S. Piramuthu and M. J. Shaw), Decision Support Systems, (forthcoming).

• Guest editor for Special Issue on Managing RFID Projects in Organizations (with E. Ngai, T. Teo, and S. Spiekermann), European Journal of Information Systems, Volume 18, 2009.

• Guest editor for Special Issue on Quantitative Models in Support of Direct Marketing in Electronic Channels, Journal of Organizational Computing and Electronic Commerce, Volume 19, No. 2, 2009.

• Guest editor for Special Issue on RFID for Retailing and Customer Relationship Management (with J-N. Lee and B. P. C. Yen), Communications of AIS, Volume 23, 2008.

• Guest editor for Special Issue on Mobile Marketing: Requirements, Opportunities, and Challenges (with P. Y. K. Chau), International Journal of e-Business, Volume 6, No. 3, 2008.

Member of Program Committee of Conferences:

• Workshop on Information Technology and Systems (WITS), December 11, 2010, St. Louis, Missouri, USA.

• IASTED International Conference on Advances in Management Science and Risk Assessment, November 24-26, 2010, Bangkok, Thailand.

• International Conference on Evolutionary Computation (ICEC), October 24-26, 2010, Valencia, Spain.

• International Conference on Service Science and Innovation (ICSSI), August 8-10, 2010, Beijing, China.

• IADIS International Conference Telecommunications, Networks and Systems, July 26-28, 2009, Freiburg, Germany.

• Co-chair, World Congress on Engineering, June 30-July 2, 2010, London, UK.

• Track chair: Mobile Marketing and Advertising, International Conference on Mobile Business (ICMB), June 27-29, 2010, Athens, Greece.

• International Conference on e-Business (ICE-B), June 26-28, 2010, Athens, Greece.

• IADIS International Conference Telecommunications, Networks and Systems, June 26-28, 2010, Freiburg, Germany.

• Pacific Asia Workshop on Intelligence and Security Informatics (PAISI), June 21, 2010, Hyderabad, India.

• Co-chair, IAENG International Conference on Internet Computing and Web Services, March 17-19, 2010, Hong Kong, China.

• Fifth International Multiconference of Engineers and Computer Scientists (IMECS), March 17-19, 2010, Hong Kong, China.

• Track chair: Data Mining and Warehousing, International Conference on Electronic Business (IJEB), December 1-5, 2009, Macau, China.

•  International Conference on Electronic Commerce (ICEC), August 12-15, 2009, Taipei, Taiwan.

• First International Conference on Service Science and Innovation (ICSSI), August 11-12, 2009, Taipei, Taiwan.

• IEEE International Symposium on Parallel and Distributed Processing with Applications (ISPA), August 10-12, 2009, Chengdu, China.

• International Conference on Security and Cryptography (SECRYPT), July 7-10, 2009, Milan, Italy.

• International Conference on e-Business (ICE-B), July 7-10, 2009, Milan, Italy.

• Co-chair, World Congress on Engineering, July 2-4, 2009, London, UK.

• IADIS International Conference Telecommunications, Networks and Systems, June 17-19, 2009, Algarve, Portugal.

• Co-chair, IAENG International Conference on Internet Computing and Web Services, March 18-20, 2009, Hong Kong, China.

• Fourth International Multiconference of Engineers and Computer Scientists, March 18-20, 2009, Hong Kong, China.

• International Co-chair Hong Kong, International Conference on e-Commerce, e-Administration, e-Society, and e-Education (e-CASE), January 8-10, 2009, Singapore.

• IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), December 8-11, 2008, Singapore.

• Twelfth IEEE Conference on Enterprise Distributed Object Computing (EDOC), September 15-19, 2008, Munich, Germany.

• International Conference on e-Business (ICE-B), July 26-29, 2008, Porto, Portugal.

• IADIS International Conference Telecommunications, Networks and Systems, July 22-24, 2008, Amsterdam, Netherlands.

• Co-chair, World Congress on Engineering, July 2-4, 2008, London, UK.

• Tenth International Conference of the Business Information Management Association (IBIMA), June 30-July 2, 2008, Kuala Lumpur, Malaysia.

• Fifth International Conference on Service Systems and Service Management, June 30-July 2, 2008, Melbourne, Australia.

• International Conference on e-Education, March 27-29, 2008, Bangkok, Thailand.

• Co-chair, Third International Multiconference of Engineers and Computer Scientists (IMECS), March 19-21, 2008, Hong Kong, China.

• Co-chair, IAENG International Conference on Internet Computing and Web Services, March 19-21, 2008, Hong Kong, China.

• IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), December 2-5, 2007, Singapore.

• Third Asia-Pacific Computing and Philosophy Conference, November 2-4, 2007, Bangkok, Thailand.

• Eleventh IEEE Conference on Enterprise Distributed Object Computing (EDOC), October 15-19, 2007, Annapolis, MD, USA.

• International Conference on e-Business (ICE-B), July 28-31, 2007, Barcelona, Spain.

• IADIS International Conference Telecommunications, Networks and Systems, July 3-5, 2007, Lisbon, Portugal.

• Co-chair, World Congress on Engineering, July 2-4, 2007, London, UK.

• International Conference of the Information Resources Management Association (IRMA), May 19-23, 2007, Vancouver, BC, Canada.

•  IsOneWorld, April 11-13, 2007, Las Vegas, NV, USA.

• Co-chair, Second International Multiconference of Engineers and Computer Scientists (IMECS), March 21-23, 2007, Hong Kong, China.

• Co-chair, IAENG International Conference on Internet Computing and Web Services, March 21-23, 2007, Hong Kong, China.

• Fifth Workshop on e-Business (WEB), December 9, 2006, Wisconsin, MI, USA.

• Eighth International Conference on Electronic Commerce (ICEC), August 14-16, 2006, Fredericton, NB, Canada.

• International Conference of the Information Resources Management Association (IRMA), May 21-24, 2006, Washington D.C., USA.

• Second International Conference on Distributed Computing & Internet Technology (ICDCIT), December 22-24, 2005, Bhubaneshwar, India.

• Ninth Pacific Asia Conference on Information Systems (PACIS), July 7-10, 2005, Bangkok, Thailand.

• International Conference of the Information Resources Management Association (IRMA), May 15-18, 2005, San Diego, CA, USA.

• International Conference of the Information Resources Management Association (IRMA), May 23-26, 2004, New Orleans, LA, USA.

• International Conference of the Information Resources Management Association (IRMA), May 18-21, 2003, Philadelphia, PA, USA.

• Administrative Chair, INFORMS conference, November 3-7, 2001, Miami, FL, USA.

• Conference on Information Systems and Technology, November 2-3, 2001, Miami, FL, USA.

Session Chair at Conferences:

• Session for Data Mining and Warehousing: International Conference on Electronic Business (IJEB), December 1-5, 2009, Macau, China.

• Session for Artificial Intelligence, Fourth International Multiconference of Engineers and Computer Scientists (IMECS), March 18-20, 2009, Hong Kong, China.

• Session for E-business and E-commerce, IEEE International Conference on Industrial Engineering and Engineering Management, December 2-5, 2007, Singapore.

• Session for Data Mining, Second International Multiconference of Engineers and Computer Scientists, March 21-23, 2007, Hong Kong, China.

• Session for E-business, Eleventh Asia Pacific Conference of the Decision Sciences Institute, June 14-18, 2006, Hong Kong, China.

• Session for Data Mining: Techniques and Applications, INFORMS International Conference, June 25-28, 2006, Hong Kong, China.

• Session for Decision Support and Group Support Systems, International Conference on E-business, December 5-9, 2005, Hong Kong, China.

• Session for Web Intelligence and Agents, IEEE International Conference on e-Technology, e-Commerce and e-Service, March 29-April 1, 2005, Hong Kong, China.

• Session for Information Systems, International Conference of the Decision Sciences Institute, July 4, 1999, Athens, Greece.

• Session for Design and Performance Evaluation of Telecommunication Networks, INFORMS Spring Meeting, April 26, 1998, Montreal, QC, Canada.

• Session for Telecommunications Network Design, INFORMS Fall Meeting, November 6, 1997, Atlanta, GA, USA.

University Related Activities:

• Chairman of IT Committee, Faculty of Business and Economics, The University of Hong Kong, 2007-present.

• Chairman of IT Committee, School of Business, The University of Hong Kong, 2006-present.

• Member of IT Committee, School of Business, The University of Hong Kong, 2003-present.

• Member of the Board of the Faculty of Social Sciences, The University of Hong Kong, 2005-2007.

• Interviewer for part-time MBA program, School of Business, The University of Hong Kong, 2004-present.

• Interviewer for JUPAS, School of Business, The University of Hong Kong, 2004-present.

Postgraduate Student Examination/Advising: