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Prof. Zhenhui Jack  JIANG

Prof. Zhenhui Jack JIANG

Innovation and Information Management

Professor

3917 8351
jiangz@hku.hk
KK 804
CV
Academic & Professional Qualification
  • PhD in Business Administration (University of British Columbia), 2004
  • Master of Management (Tsinghua University), 1999
  • Bachelor of Engineering and Bachelor of Economics (Tsinghua University), 1997

 

Biography

 

Zhenhui (Jack) Jiang is a professor of Innovation and Information Management in Faculty of Business and Economics at the University of Hong Kong. He is also a professor of Information Systems and Analytics at National University of Singapore (NUS) (on leave). He was Chair of SIGHCI of Association for Information Systems (2015-18). He served as Faculty Promotion and Tenure Committee (FPTC) member (2016-19) and Assistant Dean (Graduate Studies, 2013-2016) at NUS School of Computing. His research interests include information privacy, electronic/mobile commerce, social media, and human computer interaction. Dr. Jiang’s work has been published in top Information Systems journals, such as MIS Quarterly, Information Systems Research, and Journal of MIS, and top Computer Science conferences, such as CHI. He has served on the editorial board of Journal of AIS (SE), MIS Quarterly (AE), Information Systems Research (AE), IEEE Transactions of Engineering Management, among others. As a PI, Dr. Jiang has received research grants of about US$1.35M, including two Singapore MOE (Ministry of Education) Tier 2 grants. Dr. Jiang has extensive teaching experience, including EMBA teaching and Executive Education at NUS Business School and Lee Kuan Yew School of Public Policy, as well as International MBA teaching at Tsinghua University. He was Special Term Visiting Professor at Peking University and a visiting scholar at MIT Sloan School of Management.

Teaching

 

Digital Innovation, e-Business Models, Experimental Research Methodology, Applications for Big Data Analytics, Human Computer Interaction

 

Research Interest

 

Social Media, Information Privacy, Information Search Analytics, Visual Analytics, User Experience Design, Human Computer Interaction, Electronic commerce, and Experimental Design.

 

Selected Publications
  • Yi, C., Jiang, Z., Li, X. and Lu, X. "Leveraging User-Generated Content for Product Promotion: The Effects of Firm-highlighted Reviews," forthcoming Information Systems Research.
  • Yi, C., Jiang, Z., and Benbasat, I. “Designing for Diagnosticity and Serendipity: An Investigation of Social Product-Search Mechanisms,” Information Systems Research, Vol. 28, No. 2, 2017, pp. 413–429.
  • Jiang, Z., Wang, W., Tan, B. and Yu, J. “The Determinants and Impacts of Aesthetic Value in Customers’ First Interaction with Websites,” Journal of Management Information Systems, Vol. 33, No. 1, 2016, pp. 229-259.
  • Choi, B., Kim, S., and Jiang, Z. “Influence of Firm’s Recovery Endeavors upon Privacy Breach on Online Customer Behavior,” Journal of Management Information Systems, Vol. 33, No. 3, 2016, pp. 904-933.
  • Yue, Y., Ma, X. and Jiang, Z. “Influence of Content Layout and Motivation on Users’ Herd Behavior in Social Discovery,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), San Jose, USA, 2016.
  • Choi, B., Jiang, Z., Xiao, B. and Kim, S. “Embarrassing Exposures in Online Social Networks: An Integrated Perspective of Relationship Bonding and Privacy Invasion,” Information Systems Research, Vol. 26, No. 4, December 2015, pp. 675-694.
  • Yi, C., Jiang, Z. and Benbasat, I. “Enticing and Engaging Consumers Via Online Product Presentations: The Effects Of Restricted Interaction Design,” Journal of Management Information Systems, Vol. 31, No. 4, Spring 2015, pp. 213–242.
  • Yue, Y., Ma, X. and Jiang, Z. “Share your View: Impact of Co-Navigation Support and Status Composition in Collaborative Online Shopping,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), Toronto, Canada, 2014.
  • Jiang, Z., Heng, C. and Choi, B. “Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions,” Information Systems Research, Vol. 24, No. 3, September 2013, pp. 579-595.
  • Yi, C., Jiang, Z. and Benbasat, I. “Enticing Consumers via Incomplete Product Experience: An Investigation of Online Product Interactivity Designs,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), Vancouver, Canada, 2011
  • Sim, D., Ma, X., Zhao, S., Khoo, J. T., Bay, S. L., and Jiang, Z. “Farmer’s Tale: A Facebook Game to Promote Volunteerism,” Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI), Vancouver, Canada, 2011.
  • Zhu, L., Benbasat, I. and Jiang, Z. (equal contribution) "Let's Shop Online together: An Emphirical Investigation of Collaborative Online Shopping Support," Information Systems Research, Vol. 21, No. 4, pp. 872-891, 2010.
  • Chan, J., Jiang, Z. and Tan, B. "Understanding Pop-up Advertising: Impact of Exposure Time, Advertising Intent, and Brand Image," IEEE Transactions on Engineering Management, Vol. 57, No. 3, pp. 365-379, 2010.
  • Jiang, Z., Chan, J., Tan, B., and Chua, W. "Effects of Interactivity on Website Involvement and Purchase Intention," Journal of the Association for Information Systems, Vol. 11, Issue 1, 2010, pp. 34-59.
  • Jiang, Z. and Benbasat, I. "Investigating the Influence of the Functional Mechanisms of Online Product Presentations," Information Systems Research, Vol. 18, No. 4, 2007, pp. 454-470.
  • Jiang, Z. and Benbasat, I. "The Effects of Presentation Methods and Task Complexity on Online Consumers' Product Understanding," MIS Quarterly Vol. 31, No. 3, 2207, pp. 475-500.
  • Jiang, Z. Wang, W. and Benbasat, I. "Multimedia-based Interactive Advising Technology for Online Consumer Decision Support," Communications of the ACM, Vol. 48, No. 8, 2005, pp. 92-98.
  • Jiang, Z. and Benbasat, I. "Virtual Product Experience: Effects of Visual & Functional Control of Products on Perceived Diagnosticity and Flow in Electronic Shopping," Journal of Management Information Systems, Vol. 21, No.3, Winter 2004-5, pp. 111-147.
Service to the University/Community

 

  • 2016-19, Faculty Promotion and Tenure Committee (FPTC), NUS School of Computing
  • 2015-18, Chair of SIGHCI of Association for Information Systems
  • 2013-16, Assistant Dean at NUS School of Computing
Recent Research Grants
  • Principal investigator (PI), HKU Seed Fund (2018-2020), HK$500k (about US$63.7k).
  • Principal investigator (PI), Singapore MOE Tier II Academic Research Fund (2017-2020), Project Title: Real Experience in Virtual Stores: Enhancing Sensory Experience through VR/AR, S$467,673 (about US$346,000 based on the exchange rate in December 2017).
  • Co-Investigator, Social Science Research Thematic Grant (SSRTG) (2018-2021), Project Title: Research on Innovating in a Digital Economy (RIDE), S$5,188,640 (about US$3.79M based on the exchange rate in September 2018).
  • Principal investigator (PI), NUS Tier I Academic Research Fund (2017-2020), Project Title: Catch Your Attention through Approach and Avoidance Control in Video Advertising, S$78,300 (about US$57,000).
  • Collaborator, National Natural Science Foundation of China (NSFC) Grant (2018-2021), Title: Emotion Bias and Boundary Disturbance in Social Media Privacy Behavior: Influence Mechanism and Prevention Strategy, PI: Prof. Liu, Z., RMB470K (about US$72K).
  • Co-PI, IDS Grant (2017-2020), Project Title: Big Cyber-Physical Data Analytics for Intelligent Social Event Sensing, S$180,000 (about US$132,000).
  • Principal investigator (PI), NUS Tier I Academic Research Fund (2014-2016), Project Title: Innovating the Designs for Video Advertising, PI, S$116,050 (about US$92,000).
  • Collaborator, National Natural Science Foundation of China (NSFC) Key Project (2014-2018), Title: The Impact of Online Mass Customization Designs on Consumer Behavior, PI: Prof. Wang, K., RMB2.15M (about US$350K).
  • Principal investigator (PI), NUS Tier I Academic Research Fund (2013-2015), Project Title: Designing Social Media Platforms for Enhanced Privacy Management and Protection, S$104,659 (about US$85,000).
  • Principal investigator (PI), NUSRI (NUS Research Institute) Grant (2011-2013): Project Title: Transforming Online Commerce through Social Media, US$100,000.
  • Principal investigator (PI), Singapore MOE Tier II Academic Research Fund (2009-2013), Project Title: The New Frontier of ECommerce: An Investigation of Collaborative Online Shopping, S$750,020 (about US$620,000 based on the exchange rate in August 2011).
  • Principal investigator (PI), NUS Tier I Academic Research Fund (2008-2011), Project Title: From Index Search to Social Sensemaking: An Investigation of Internet Product Search Mechanism, S$49,001.